October 2017



The Baltimore IIA Chapter is a part of the global IIA membership of over 170,000 auditors. We provide training and networking opportunities to internal audit professionals from Baltimore and the surrounding area through various training and social events throughout the year. We are also active in securing the next generation of internal auditors through our Academic Relations Program, which includes visiting local schools and providing scholarships.The Baltimore Chapter is over 700 members strong, with 81 new members in 2017 alone!! 

Welcome to our 2017 New Members

Linda Custodio                     Jason Delancey                   Ayodeji Olorunsola
James McDonald                 James Shelton                     Megan Eyler
Paul Gwiazdowski               Chad Morris                          James Nagengast
Jacob Albert                         Angela Okuribido                 Oludar Abiodun
Kelly Allmond                       Charles Gladden                  Eric Aycock
Ronda McCoy                      Kaitlin O’Hara                       Rushi Ahuja
Brooke Sneeuwjagt             Karina Rubio                        Louann Cudjoe
Marcelo Alcoba                    Abbey Lawrence                  Rajiv Chakravarthy
Thomas Zanfardino             Jeff Clayton                           Kathi McConnell
Martin Muller, Jr.                  Daniel Rohn                         Kristin Esbrandt
Kathleen Sullivan                Jasmine Richardson             Helga Snyman
Anthony Dougherty             Michael Pinto                        Jennifer Everett
Theresa Kilmer                    James Weisner, Jr.               Bryan Martin
Dwayne Edwards                 Lester Schott                        Laszlo Kemenczes
Vermell Dickerson               Michelle January                   Sharon Argento
Gail PettigrewButler            Amy Hyde                              Sylvia Morin
Susan Kaiser                       Paul Rhoads                         Sara Rickard
Rebecca Gilbert                   Ligia Espaillat Mota              Allison Cline
Edak Okpo                           Chaz Swingle                       Daniel Backman
Jorge Lobo                           Ulrike Nichols                       Samer Atassi
Yasmine Toussaint              Jennifer Lefebvre                  Deneen Mackall
Christopher Yeitter               Jean Robert Fantcho           Shayna Hunt-Colon
Mary Hoey                            Aditi Thanki                         Smita Warrior
Frank Svoboda                     Phillip Funkhouser              Akila Panneerselvam
Helen Grant                          Marlo White                        Oludamola Oluyitan
Orlando Wilson                    Jerry Krejcik                         Harold Renner
Jovandra Sanderlin             Ogorchukwu Owonubi          Brandi Nelson



Congratulations to our newly certified members!!




Certified Internal Auditor


  • Alexander Strate
  • John Giorgilli
  • Jigang Jia
  • Jiarong Guo
  • Richard Buchwald
  • David Propper
  • Alexia Arama Gascon
  • Sharon Urban
  • Ligia Espaillat Mota
  • James Nagengast
  • Robert Love
  • Amber Serre

The CIA is the only globally accepted designation for internal auditors and the standard by which individuals demonstrate their professionalism in internal auditing. Moreover, earning the CIA designation is more than just proof of what you know and what you’ve achieved — it’s the best way for auditing professionals to communicate to the world that they are prepared to meet today’s challenges. (IIA North America)



Certified Government Auditing Professional

  • Theodore Dzodzomenyo

The Certified Government Auditing Professional® (CGAP®) certification program is designed especially for auditors working in the public sector at all levels — federal/national, state/provincial, local, quasi-governmental, or crown authority — and is an excellent professional credential that prepares you for the many challenges you face in this demanding environment. (IIA North America)



Certification in Risk Management Assurance

  • Darren Markward

The CRMA is a mark of professional distinction for internal audit practitioners. Earning the CRMA will assist you in demonstrating your ability to provide assurance on core business processes in risk management and governance, educate management and the audit committee on risk and risk management concepts, focus on strategic organizational risks, and add value for your organization. (IIA North America)






The application deadline for 2017 scholarship applications has passed. Please consider applying for a scholarship next year, as we offer several scholarships up to $3,000. Follow this link for more information and to apply: Chapter Scholarships.

Several local colleges offer educational programs specifically oriented towards internal audit, including programs to prepare for the Certified Internal Auditor (CIA) exam. See the following link for more details: Local Educational Programs.





**Upcoming Events**

Selling Audit Results and Risk Management Approaches that get Results!

Thursday, October 19, 2017 from 8:00 AM to 5:00 PM (EDT)
Linthicum Heights, MD

Ann Butera of THE WHOLE PERSON PROJECT Presents:
Audit Selling and Negotiation: Up, Down, and Across Generations and Industries 

Today’s auditors need well-developed skills and proven techniques to convey the consequences of unmitigated inherent risks and negotiate audit start dates, and corrective action plans and completion dates, among other things. And they need to be able to do this across generations.
During this interactive program, Ann M. Butera, President of The Whole Person Project, Inc., will describe ways to leverage time-tested sales strategies and negotiation techniques during the entire audit process to secure management’s agreement concerning the inherent risk rating, audit findings, and corrective action plans.
She will explain how to overcome typical obstacles that come up when trying to persuade and negotiate with difficult auditees. And, she will show you how to recognize and overcome negotiation tricks and ploys. She will also explain classic sales tactics if you need to gain buy-in on your audit findings.
Upon completion of this session, you will be able to: 

• Be the trusted advisor – the “go-to” person who’s in demand for ideas and advice
• Handle crucial conversations effectively to avoid conflict
• Use the Critical LinkageTM when delivering tough news to senior management in a way that prompts their buy- in and agreement.
• Deliver tough news without engendering bad feelings
• Communicate your suggestions in a way that increases others’ willingness to take corrective action
• Use specific techniques to overcome client pushback and resistance
• Adapt sales techniques to people of different generations and industries
• Use sales techniques to communicate your messages more persuasively --- without resorting to ultimatums --- and increase others’ acceptance of your audit concerns
• Negotiate rationally to reach quality agreements
• Understand why historic negotiation practices no longer work in today's business environment
• Identify four key indicators that enable you to gauge the success of your negotiations
• Use guidelines for making and responding to offers and counteroffers
• Avoid making the four strategic mistakes when negotiating
• Use guerrilla tactics for handling tough negotiators and difficult auditees
• Increase your ability to negotiate audit recommendations and corrective action plans with auditees


Date:   Thursday, October 19, 2017
Time  8:30 – 5:00 (Registration starts at 8:00)
Notes: Continental Breakfast, Lunch and Coffee Breaks included


CPE Credits Available: Attendance at this course will make you eligible for up to 8 Continuous Professional Education hours, depending on the number of sessions you attend. CPE certificates will be distributed at the completion of the Conference. It is imperative you provide an accurate e-mail address when you register.
Field of Study: Auditing
Delivery Method: Group Live
Program Level:  Basic. There are no prerequisites or advance preparation needed.          
Speaker Bio

Ann M. Butera, CRP is President of The Whole Person Project, Inc., an organizational development consulting firm. She is a frequent speaker at internal audit conferences and has worked with audit departments of all sizes to provide auditors with the tools and techniques needed to improve risk management practices within their organizations. Ann is regularly cited in Who’s Who and has been honored by Women On The Job with the Business Achievement Award. She is a member of the IIA, the American Society for Training and Development, the Association of Government Accountants, and the National Association of Corporate Directors. She served as Audit Committee Chair for a financial services firm.
Ann Butera received her Masters of Business Administration in Organizational Development from Adelphi University. She holds a CRP (Certified Risk Professional) designation from BAI, and is a Summa Cum Laude graduate of Long Island University/C.W. Post College.

 Charity Drive: TBD



Hot Topics in Internal Audit

Friday, November 17, 2017 from 8:00 AM to 5:00 PM (EDT) Linthicum Heights, MD

Instructor: Various Speakers with significant subject matter expertise from Clearview Group, Ernst & Young, Protiviti and RSM. 

Synopsis:  On behalf of the IIA Baltimore Chapter, Clearview Group, Ernst & Young, Protiviti and RSM will host a day of internal audit training on various audit hot topics, including:  

  • Vendor Risk Management
  • Introduction to SOC 2
  • Robotic Process Automation (RPA)
  • The Practice of Enterprise Risk Management - What's new and why now?
  • Audit's Involvement in the Privacy Landscape

These interactive working sessions will be instructed by local market subject matter experts with a depth of experience in the respective areas.

Target Audience: These interactive working sessions are intended for auditors at all levels who want to improve their understanding and application of the various course topics.

Date:   Friday, November 17, 2017
Time: 8:30 – 5:00 (Registration starts at 8:00)
Notes: Continental Breakfast, Lunch and Coffee Breaks included

CPE Credits Available: Attendance at this course will make you eligible for up to 8 Continuous Professional Education hours, depending on the number of sessions you attend. CPE certificates will be distributed at the completion of the Conference. It is imperative you provide an accurate e-mail address when you register.

Field of Study: Auditing
Delivery Method: Group Live
Program Level:  Basic. There are no prerequisites or advance preparation needed.      

 Charity Drive: TBD





The Institute of Internal Auditors Baltimore Chapter is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org.




2018 District Conference





Mark your calendars for October 1-2, 2018 for the 2018 District Conference “Keeping Your Edge”.  The 2018 Conference will again feature informative and entertaining general sessions and focused tracked sessions.  This valuable training is the highlight of the Chapter year.  Look for more information coming in future newsletters and e-mails.  If you have and questions, comments or suggestions for speakers or sessions, please contact Ed Shulder at eshulder@howardcountymd.gov

We are looking for a one to three volunteers for the  District Conference Committee!!  Primary responsibilities include session planning, marketing and logistics.  Session planning involves filling the 3 tracks and offering suggestions for the General sessions.  Marketing involves getting the word out and soliciting sponsorships/exhibitors for the Conference.  Logistics helps more at the Conference level itself by working with/coordination of the volunteers who work the event.  If you are interested or have the ideal person in mind, Ed Shulder know (eshulder@howardcountymd.gov.)  We hope to kick off the planning in the next two weeks.






Our Program Committee is working hard to finalize the FY18 Training Calendar.  In addition to the Semi-Annual District Conference, we are will be hosting the following sessions at the Maritime Conference Center, Linthicum Heights, MD. If you have  questions, comments or suggestions for speakers or sessions, please contact Ryan McNamara, VP of Programs at vp.programs@baltimoreiia.org.


  • 01/26/18 – Auditing Culture/Agile Auditing (Raven Global Training, LLC)
  • 03/23/18 – Annual Fraud and Ethics Day
  • 04/20/18 - TBD



Past Events


Intelligent Delegation:  The Art and Science of Delegating Effectively AND How to Hold People Accountable Whether They Report to your or Not! (09/22/17)
Julie Kowalski of the Spizzerinctum Ground LLC shared not only the 12 traps of delegation and the secrets to Effective Delegation, but also how to delegate not only downward, but upward and across.
Participation feedback was excellent!!




Each Baltimore Chapter training event helps a local charity.  The generosity of the Intelligent Delegation attendees helped support “Believe in Tomorrow Children’s House at Johns Hopkins”.  A sincere thankyou from the IIA for your donations.



The Institute of Internal Auditors Baltimore Chapter held our first CIA Review Course (Part 3) October 5 – 6, 2017.


We partnered with Raven Global Training, LLC to bring you a live, intensive 2-day CIA review class for Part 3 using the Gleim CIA Exam Prep Course.  The course was structed to ensure participants understood and could apply critical CIA topics including governance, risk management, business processes, information technology and more.
Preliminary feedback has been great.  Please check out website for future opportunities.


Other Opportunities

Check out events from our neighbors: DC IIA Chapter and NoVa IIA Chapter.




Continuing Professional Education (CPE) and Continuing Professional Development (CPD) Requirements


2017 CPE/CPD reporting is now open. Log in to the Certification Candidate Management System (CCMS) to complete the CPE or CPD Reporting Form.

The reporting deadline is Dec. 31 each year. Should you fail to report your CPE/CPD, your certification/qualification will become inactive, and as a result, you are no longer approved to represent yourself as a certified individual. Individuals remaining "Inactive" for 12 months or longer will be charged $250 to reinstate their certification. ​

NEW! In 2018, two of your CPE/CPD credits must be earned in Ethics. While this is not a requirement for 2017, we recommend you begin planning now. The IIA currently provides Ethics for Internal Auditors, an OnDemand course that can help you obtain these CPE. The IIA will be adding additional ethics training options throughout 2018 and beyond.




Please see our website http://baltimoreiia.org/index.html#jobs to learn more about these exciting opportunities:




Posting Date

Global Financial Crimes:  Testing Director

Morgan Stanley

Baltimore, MD


Internal Auditor II

Maryland Department of Transportation

Hanover, MD


Auditor – Internal I

Anne Arundel County Public Schools

Annapolis, MD


Loan Review Auditor

Eagle Bank

Bethesda, MD


Audit Manager

Eagle Bank

Silver Spring, MD


Staff Auditor

Eagle Bank

Silver Spring, MD


Senior Auditor

T. Rowe Price

Ownings Mills, MD


Sr. Fraud Investigator

Johns Hopkins University and Health Care System

Baltimore, MD (Johns Hopkins at Eastern)